Valued employees may leave your practice but still serve as valuable sources of practice management support. In this article, the author suggests administering an exit survey to departing employees, both on their last day of work and months later. Through such a survey, the former employee has a structured method for offering constructive feedback about your practice management systems and techniques. This article also offers sample exit survey questions and discusses the benefits and how-to?s for implementing a former employees? alumni relations program for your practice.
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Jan_Feb_03_216-218
Administering an Employee Exit Survey to Pinpoint Practice Management Problems by Laura Sachs Hills, B.A.
